Updated May 25, 2018 – General Data Protection Regulation (GDPR)
In order to comply with the new legislation on the new Data Protection Regulation, applicable in the context of an establishment’s activities, regardless of whether the processing of this data occurs within or outside the Union, we present the terms of Air Head Europe Lda’s privacy policy with its clients.
PRIVACY POLICY TERMS
The processing of personal data is carried out transparently and in strict respect for privacy, as well as fundamental rights, freedoms and guarantees, in accordance with the new General Data Protection Regulation which revokes Law 67/98 of October 26, and Article 35 of the Constitution of the Portuguese Republic.
Air Head Europe Lda is committed to using all available technological means to protect the privacy of its clients.
Terms of Use
In developing the Air Head Europe Ltda website, every effort has been made to ensure that the information contained therein is correct, accurate, and up-to-date; however, the absence of errors cannot be guaranteed. By accessing the information provided, the user expressly accepts the terms and conditions described below:
– All information is subject to updates and/or changes without prior notice.
– Air Head Europe Ltd reserves the right to revise the terms of use at any time and without prior notice.
– The user should be aware of the most recent terms of use by regularly visiting this page.
– In case of dispute, the client may resort to the regulatory entities described in the law.
COMMITMENT
The protection of privacy and personal data is a commitment of Air Head Europe Ltda to its clients and collaborators. We invite you to consult our privacy and personal data protection policy, which incorporates the provisions of the General Data Protection Regulation (GDPR).
DESCRIPTION
What is personal data?
Personal data is any information relating to an identified or identifiable natural person, in particular by name, tax identification number, location data, electronic identifier or other elements that allow the identification of that natural person. The information collected when someone visits the Air Head Europe Lda website is considered personal information and falls within the scope of the GDPR.
Who are the data subjects?
The user, whether a natural or legal person, to whom the data relates and who has used the services. The user is the person who uses or exploits the services and may request forms of dissemination, namely newsletters. Regardless of this distinction, Air Head Europe Lda informs that it also protects personal data and respects the rights of its users.
Who is the data controller?
The entity responsible for collecting and processing your personal data is Air Head Europe Lda, and it is within this framework that it decides what data is collected, the means of processing, and the purposes for which the data is used.
HOW WE PROCESS YOUR PERSONAL DATA
– Consent
Through express consent – in writing or through the validation of an option – prior to processing, and if this consent is freely given, informed, specific, and unambiguous. Examples include your consent for Air Head Europe Lda to analyze the use of services and make recommendations or send promotional messages related to the company’s marketing (email, SMS, among others).
– Contract execution and pre-contractual steps
When the processing of personal data is necessary for the conclusion, execution, and management of the contract entered into with Air Head Europe Lda, such as the management of contacts, information, and requests, for the management of invoicing, collection, and payments;
– Legitimate Interest
When the processing of personal data corresponds to a legitimate interest of Air Head Europe Lda, or third parties. Example: to respond to a contact request.
How long do we process your Personal Data?
Your personal data is processed by Air Head Europe Lda, only for the period necessary to achieve the defined purpose or, where applicable, until you exercise your right to object, right to be forgotten, or withdraw your consent. After the respective retention period has elapsed, Air Head Europe Lda, will delete the data whenever it should not be retained for a different purpose that may still exist.
For what purposes do we process your Personal Data?
– Dissemination of actions – Sending useful information, commercial information, promotions.
– Identification (Name)
– Contact (Email – mobile phone)
– Personal Identification Forms
– Email
Personal data collected from Air Head Europe Lda forms and ‘contact requests’:
– Management of contacts, information, or requests.
– Complaints management.
– Billing, collection, and payment management.
– Processing of awards and payments.
The personal data requested in the website forms is collected for the purposes indicated below:
– Accounting and Administrative Management – Accounting, billing;
– Responding to information requests;
– Internal audit and investigation;
– Information security control.
– Study, preparation, and monitoring of investment projects.
– Processing of services requested by clients from public and private entities.
What are the processing and retention periods for personal data?
Air Head Europe Lda processes and retains your personal data in accordance with the purposes for which it is processed. There are cases where the law mandates the processing and retention of data for a minimum period of time, namely: for 10 years, the data necessary for reporting to the Tax Authority for accounting or tax purposes.
Whenever there is no specific legal obligation, then the data will only be processed for the period necessary to fulfill the purposes that motivated its collection and preservation, and always in accordance with the law. Thus, Air Head Europe Lda will process and maintain your personal data for the period in which it maintains a contractual relationship with you.
Air Head Europe Ltda may retain other personal data for periods exceeding the duration of the contractual relationship, either based on your consent or to ensure rights or obligations related to the established contracts, but always for the period strictly necessary to achieve the respective purposes and in accordance with legal guidelines.
How do we collect your personal data?
We collect personal data with your consent when you purchase services or products from Air Head Europe Lda. This collection may be done orally, in writing, or through our website.
Data Protection Rights and Customer Rights
– Right of Access
Right to obtain confirmation of which of your personal data is being processed and information about it, such as the purposes of the processing, the retention periods, among others. Right to view/hear or obtain a copy of, for example, invoices or written agreements in which you are involved.
– Right to Rectification
Right to request the rectification of your personal data that is inaccurate or to request that incomplete personal data be completed, such as address, email, telephone contacts, or others.
– Right to Erasure
Right to obtain the erasure of your personal data, provided that there are no valid grounds for its retention, such as cases where Air Head Europe Lda. has to retain the data due to requirements from official entities/certifying bodies of ongoing programs.
– Right to data portability
Right to receive the data you have provided to us in a commonly used and machine-readable digital format, or to request the direct transmission of your data to another entity that will become the new controller of your personal data.
– Right to withdraw consent or right to object
Right to object to or withdraw your consent at any time to data processing, such as in the case of data processing for marketing purposes, provided that there are no legitimate interests that prevail over your interests, rights and freedoms.
– Right to restriction of processing
Right to request the restriction of the processing of your personal data, in the form of:
Suspension of processing;
Limitation of the scope of processing to certain categories of data or processing purposes.
If the Air Head Europe Lda website experiences any security issues, Air Head Europe Lda undertakes to report the problem to the entity that regulates the GDPR (the National Data Protection Commission in Portugal) within 72 hours of becoming aware of the problem, and also to its customers.
– Profiling and Automated Decisions
Air Head Europe Lda may profile customers based on, for example, their preferences, personal interests, service usage, location, and other indicators, namely to provide services, improve the quality and experience of products and services, and tailor marketing and promotional communications. However, this processing must be based on the data subject’s consent.
– Right to complain
Right to lodge a complaint with the supervisory authority.
CNPD – National Data Protection Commission
Under what circumstances is your personal data communicated to other entities or third parties?
Data may be transmitted to entities to whom the data must be communicated, such as the tax authority, among others related to the activity of Air Head Europe Lda.
How do we protect your personal data?
Air Head Europe Lda has implemented appropriate, necessary and sufficient organizational, IT and security measures to protect your personal data against destruction, loss, alteration, dissemination, and unauthorized access or any other form of accidental or unlawful processing.
How can you exercise your rights?
Exercising your rights is free of charge; information must be provided in writing, but, if you request it, it may be provided orally. In this case, the response to requests must be provided within a maximum of 30 days, unless it is a particularly complex request.
Exercise your rights through the following addresses and contact information:
Tel.: +351 913 602 826 (National Mobile Network Call)
Email: info@airheadtoilet.eu
Address: Zona Industrial Ulme Lote 17
2140-365 Ulme
